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Name: Raskelf Ltd. Raskelf Ltd. owns and trades under the following brands: Duvalay, Summerby Sleep, Nursery Connections, Raskelf Contract Beds.
Address: Station Lane, Heckmondwike, West Yorkshire, WF16 0NF
Phone Number: 01924 600757
E-mail: info@duvalay.co.uk
We currently collect and process the following information:
Most of the personal information we process is provided to us directly by you for us to process and deliver your order.
We may share this information with a courier service in order to ship the order to you.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this is your consent. You can remove your consent at any time. You can do this by contacting us via any of the contact details at the top of this document.
Your information is securely stored. We keep this information for up to twelve years in order to address any issues with your order, service any warranties, guarantees or claims under the Consumer Rights Act and quickly facilitate any repeat orders. After this time, we will dispose of your information by securely removing it from our systems.
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us via any of the contact channels at the top of this document.
If you have any concerns about our use of your personal information, you can make a complaint to us via any of the contact channels at the top of this document. You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
